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AllCampus Frequently Asked Questions

  1. What is the AllCampus debit program?
  2. Where Do I Get My AllCampus Card?
  3. Where Can I make a deposit?
  4. Can I Access My Account online?
  5. What happens to my unused balance at the end of the semester?
  6. Where Can I use my AllCampus Account?
  7. Where do I report a lost or stolen card?
  8. How much is a replacement card?
  9. Who is responsible for the money spent if the card is stolen?
  10. If someone should steal my student ID number can it be used to access my grades or any cash account or ATM account?
  11. Can I use my AllCampus Account on Hillsborough Street?
  12. My department requires me to wear a photo ID badge in my work location. What do I need?
  1. What is the AllCampus debit program?

    The AllCampus Account is a debit card account that is accessed through your student ID card. Simply deposit money into the account, and with the swipe of your card, the exact amount of your on-campus purchase is deducted from your balance.

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  3. Where Do I Get My AllCampus Card?

    Once you have officially enrolled in classes at NC State, stop by the AllCampus office and have your AllCampus card made. It is in the West Dunn Building, located at the corner of Dan Allen and Thurman Drive. We are open Monday-Friday from 8 a.m. to 5 p.m.

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  5. Where Can I make a deposit?

    Deposits may be made via cash, credit card, or check, either in person, or on our web site. Deposits will be active immediately upon receipt and can be made at the AllCampus Network office housed within the West Dunn Building at the corner of Dan Allen Drive and Thurman Drive. If your sending your deposit by mail, fill out the following form and mail it with your check or money order to:
    AllCampus Network
    NC State University
    Box 7307
    Raleigh, NC 27695
    Please Make Your Check Out To: ALLCAMPUS NETWORK

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  7. Can I Access My Account online?

    You can check your AllCampus account balance or print out statements of the activity on your account online. Account activity can be tracked up to six months back.

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  9. What happens to my unused balance at the end of the semester?

    Your balance will carry over from semester to semester; year to year. Deposits to the AllCampus Account are the property of the student holding the account. Students may close their account at any time and request a refund of the remaining account balance. A refund check will be mailed, normally within two weeks of the request.

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  11. Where Can I use my AllCampus Account?

    AllCampus is accepted at the following locations.

    • NCSU Bookstores
    • University Dining locations, including the C-Stores and vending machines
    • University Housing Laundry Facilities
    • Parking Services: You can even pay parking fees through your AllCampus account.
    • Parking Services
    • Ticket Central
    • NC State football game concessions at Carter-Finley Stadium

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  13. Where do I report a lost or stolen card?

    Students can report lost cards via the AllCampus Office in person or by phone at (919) 515-3090 Monday- Friday from 8:00 am to 5:00 pm. During evening and weekend hours, students may report lost cards on the University Dining website. The account will be frozen immediately. AllCampus has also programmed all of the readers in University Dining locations so that students may go to any dining location that is open and report their card lost.

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  15. How much is a replacement card?

    There is a $20 replacement fee for lost cards.

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  17. Who is responsible for the money spent if the card is stolen?

    University Dining assumes responsibility for money spent AFTER the card is reported lost or stolen. Until then, it is the responsibility of the cardholder.

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  19. If someone should steal my student ID number can it be used to access my grades or any cash account or ATM account?

    Grades, financial aid, and dilling information is available through a secured web server using a unity id and password. This type of data cannot be accessed using a student id number.

    All banking features of the card require the use of a PIN number to create a transaction or inquire a balance. In addition, your card has a feature most bank cards do not have: Your picture!

    Even though loss of your card does not pose great risk of access to your NCSU information or banking account, you must notify the AllCampus office immediately to protect your campus funds.

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  21. Can I use my AllCampus Account on Hillsborough Street?

    No, your AllCampus account can only be used on the N.C. State campus and at participating locations.

    With the addition of the new banking relationship with Wachovia, you may use your AllCampus CARD as a debit card using your checking account at off campus establishments.

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  23. My department requires me to wear a photo ID badge in my work location. What do I need?

    If your department requires you to wear a visible badge when you are in secure locations, or uses proximity cards to access secure doors, do not use your AllCampus Card for that purpose, as it has private data displayed on the card, such as the card number. A special badge has been created for this purpose that is also available at the AllCampus Office at the West Dunn Building.

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North Carolina State University - Raleigh, NC 27695 - (919)515-2011